vs777 Privacy Policy

This privacy policy ("Policy") applies to all users of the vs777 platform. When you use the vs777 website, mobile version, or any related service, you are considered to have agreed to this Policy.

We believe your personal information belongs to you. vs777 collects only the information necessary to operate the service, and that information is stored with the highest level of security. The purpose of this Policy is to clearly inform you about what data we collect, how it is used, and what your rights are.

The following types of information may be collected when you create an account and use the vs777 service:

2.1 Personal Identification Information

• Full name, date of birth, and gender
• Email address and mobile number
• Home address and nationality
• Copies of documents required for identity verification (such as a national ID card or passport)

2.2 Financial Information

• Payment method details (bKash, Nagad, Rocket, Upay, or bank account number)
• Transaction history — deposit and withdrawal amounts and dates
• Balance and bonus usage information

2.3 Technical Information

• IP address, browser type and version
• Device type, operating system, and screen resolution
• Session information — login time, logout time, and pages visited
• Information collected through cookies and similar tracking technologies

2.4 Gaming Activity Information

• Betting history, win/loss records, and game preferences
• Bonus claim history and wagering activity
• Information used to analyse responsible gaming patterns

vs777 uses the collected information for the following purposes:

3.1 Service Operation & Improvement

Information is needed to create, verify, and manage your account. It is essential for processing transactions, distributing bonuses, and managing the VIP programme. Information is also used to analyse platform performance and improve the user experience.

3.2 Security & Fraud Prevention

Information is analysed to identify unauthorised access to accounts, to prevent money laundering and fraudulent activity, and to detect rule violations such as the creation of multiple accounts.

3.3 Meeting Legal Obligations

To comply with applicable laws and regulations, certain information must be retained for a specified period. This information may also be used to meet the requirements of regulatory authorities.

3.4 Communication & Support

Your contact details are used to send important account notifications, transaction confirmations, and essential communications such as password resets. Records of your interactions with the customer support team are also retained.

3.5 Responsible Gaming

Your gaming patterns are analysed to identify potentially problematic behaviour and to provide appropriate support. vs777 treats responsible gaming as its highest priority.

vs777 never sells your personal information. However, information may be shared with trusted third parties in specific circumstances:

4.1 Service Provider Partners

Necessary information is shared with payment processors (bKash, Nagad, Rocket, Upay, and associated banks), identity verification services, and data analytics firms. These partners may use the information only for the specified purpose, and strict confidentiality agreements are in place with them.

4.2 Legal Requirements

Information may be disclosed pursuant to a court order, a lawful request from an investigating authority, or the requirements of applicable law. In such cases, we provide only the minimum amount of information legally required.

4.3 Fraud Prevention

If serious fraud or criminal activity is identified, relevant information may be shared with law enforcement agencies.

vs777 uses cookies and similar technologies to improve your browsing experience.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, carry out security checks, and remember your preferred language and settings. Disabling these cookies may prevent the platform from working properly.

5.2 Functional Cookies

These cookies are used to remember your gaming preferences, display settings, and other personalised features.

5.3 Analytics Cookies

These cookies collect information to help us understand how effectively the pages of the website are being used, allowing us to continually improve the quality of the service.

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may limit some features of vs777.

vs777 adopts industry-standard security measures to ensure the safety of your information:

6.1 Encryption

All data transmission is protected by SSL/TLS encryption. Stored information — particularly financial and identity-related data — is kept under high-level encryption.

6.2 Access Control

Only authorised staff can access your information, and their access is determined based on the needs of their role. All staff are trained under a strict privacy policy.

6.3 Regular Audits

Regular security audits are conducted to identify system vulnerabilities, and necessary corrective measures are taken promptly.

vs777 retains your information only for as long as necessary:

• Information for active accounts is retained for as long as the account remains active.
• After an account is closed, certain information is retained for a specified period in accordance with legal obligations.
• Financial transaction records are retained in accordance with applicable regulations.
• Once the retention period ends, information is securely deleted or anonymised.

As a vs777 user, you have the following rights over your own information:

8.1 Right to Access

You can find out at any time what information we hold about you. Upon a written request, vs777 will provide this within the specified timeframe.

8.2 Right to Rectification

If any information we hold about you is incorrect, you can request that it be corrected. You can also update certain account information directly yourself.

8.3 Right to Erasure

Where not subject to a legal obligation, you may request that your account and associated information be deleted. Please note that some information is required by law to be retained for a specified period.

8.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted — for example, while the accuracy of the information is being verified or after raising an objection to its use.

8.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team.

vs777 is strictly not intended for persons under the age of 21. We do not knowingly collect or process the information of any person under the age of 21.

An age verification process is in place at the time of registration. If we become aware that the information of a minor has been collected for any reason, we will immediately close that account and delete the information.

If you believe that a minor is using our platform, please notify us immediately at [email protected].

Your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that applicable data protection standards are strictly observed during the transfer of information.

We apply relevant contractual arrangements and safeguarding procedures to ensure that adequate protection measures are in place in the country or region to which data is transferred.

vs777 reserves the right to update this privacy policy as needed. If any significant changes are made:

• The updated policy will be published on this page.
• Registered users will be notified of the changes by email.
• For significant changes, a notice may be displayed on the platform at the time of login.

Continued use of the platform after an update will be considered as your agreement to the revised policy. If you do not agree with the new policy, you may request that your account be closed.

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. The vs777 support team provides assistance in Bengali and English 24 hours a day, 7 days a week.

We aim to respond to all privacy-related requests as quickly as possible. Keeping your information secure is vs777's primary responsibility.

For more information, please also visit our Terms & Conditions and Responsible Gaming pages.